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Post by bazza44 on Mar 26, 2024 7:51:23 GMT 10
Has anyone used a thingy called Docusign. I have received some paperwork that needs to be signed by this method. I have googled and still looking but I thought some of the forum members with computer skills may have used it and can tell me if it will be easy.
I will be using a desktop computer for this. Any info good or bad will do.
Barry
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Post by Frank and Brenda on Mar 26, 2024 8:12:30 GMT 10
Sorry I haven't, never even heard of it
The only way I've had to sign things on the net is, download, sign, scan, send back
It'll be interesting to know
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Post by GerryP on Mar 26, 2024 8:20:48 GMT 10
Yes have used it many times. It's quite straight forward and may give you options to sign (squiggle) using a mouse or simply typing your name. It depends on how it's set up. There may be other fields or check boxes to fill in as well.
When done, you should be able to save a copy before hitting the submit button.
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Post by Old Techo on Mar 26, 2024 8:21:08 GMT 10
I/we have used electronic signing for 3 different things over several years.
- Tax returns via Xero
- Government Contract signing (can't remember method)
- Conveyancing signing that I'm pretty sure was Docusign.
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Post by bazza44 on Mar 26, 2024 16:20:30 GMT 10
Thanks I will have a go tomorrow
Barry
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Post by spaceland on Mar 26, 2024 20:35:32 GMT 10
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Post by bazza44 on Mar 27, 2024 9:18:21 GMT 10
Well I have just signed the document but my wife has to sign as well but the thingy did not let us do that. There was no way to enable her signature so stuff everyone I just sent it as finished and the company can sort it out.
On all those self help videos about docusign I have not found one that shows how two people sign step by step. As usual with all tech issues, the help section is written by someone who knows how the system works but can not see it from a novices view, and some info is missing.
Barry
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gerrym
Seasoned veteran
Posts: 398
Location: Brisbane
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Post by gerrym on Mar 27, 2024 19:26:30 GMT 10
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Post by bazza44 on Mar 28, 2024 7:27:45 GMT 10
Thanks gerrym, I had a read through all that but did not find what I want.
On the docusign page where the signatures were, there was a yellow arrow pointing to my name with space to sign, I signed and then tried to find how my wife was to sign in space for her. Nothing there, went to "help" but not the info I needed, so clicked finished and away it went.
Most of the help info is for the sender and I am wondering if they sent it correctly. Will wait and see.
Barry
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Post by bazza44 on Mar 28, 2024 9:43:29 GMT 10
Ok sorted. Company rang me and I explained what happened and they are thinking it was because my wife and myself use the one email address. Apparently docusign does not like that. They resent the document with my signature and the yellow arrow for my wife to click and sign. What a messy way to do things.
The new way is not always the best way.
Barry
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